▶ Secure Payment
✅ With Paypal : Stay secure and protected with your payment. PayPal uses data encryption and anti-fraud technology to help keep your information secure, reducing the risk of online fraud.
✅ Without PayPal : You don't need a Paypal account to checkout. Paypal accepts all payment credit cards. Please select “Paypal” and click the ” Pay with Debit or Credit Card ” button on the next page.
▶ Shipping and Delivery
We have three different fulfillment centers in the United States, Canada, and China. After your order is complete, it takes us 2-5 business days to process your order and get it ready for the shipping center.
Shipping is also based on your location; please expect 1-3 weeks after order processing to receive your package depending on your location and shipping option.
Once the order is shipped, please allow 1-3 business days for the tracking number to be fully updated on the post office system. Please note that your order is actually on the way and there is no delay of the package rather than the tracking number status.
After that period, you can track your order at your country’s post website or our Order Tracking page or from website 17track.net
Our Return policy lasts 30 days since the shipping date. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
▶ Wrong address
It is the responsibility of the buyer to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address.
Please contact us immediately if you believe you have provided a wrong shipping address.
▶ Lost or stolen package
We are not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report it to your respective shipping carrier. If you have any further questions on how to do this, please reach out to our customer support team.