Is Shipping Free?

We offer free worldwide shipping on all orders.

•  

Why Is My Order Being Shipped in Different Packages?

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

When Will I Receive My Order?

Orders are shipped out directly from any of our many domestic & international warehouses, and our team is dedicated to ensuring swift delivery of your order. We strive to expedite the shipping process and get your package to you as quickly as possible!

Order Processing Time:

Our team requires 2-5 business days to process your order.

Shipping Time:

• • For the USA, Canada, and Europe: You can anticipate a shipping time of approximately 7-10 business days.

• • For other countries: The shipping time typically ranges from 10-20 business days.

Total Estimated Delivery Time:

 

• • For the USA, Canada, and Europe: You can expect to receive your package within approximately 9-15 business days (order processing time + shipping time).

• • For other countries: You can expect to receive your package within approximately 12-25 business days (order processing time + shipping time).

Please note that these timeframes are estimates and can vary. If you have an urgent order, kindly reach out to us, and we will assist you accordingly.

What Happens If My Order Gets Stuck or Lost in the Mail?

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back, or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.

Will I Be Charged for Customs and Taxes?

The prices displayed on our site are tax-free in USD, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties, and related customs fees may be charged once your order arrives at its final destination, which is determined by your local customs office. Payment of these charges and taxes is your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department in your country. For further details of charges, please contact your local customs office.